Question 1

What is Linkoper?

Accepted Answer

Linkoper is a comprehensive solution for managing and organizing your projects, orders, deliveries, trucks, drivers and other company processes efficiently. Our platform streamlines operations for concrete plants, asphalt plants, and transport companies with real-time tracking, smart scheduling, and comprehensive reporting tools. Learn more about our complete feature set or our company.

Question 2

How can I learn more about your industry-specific solutions?

Accepted Answer

You can explore our Solutions page to see detailed information about our software for concrete plants, asphalt producers, and transport fleets.

Question 3

How does Linkoper benefit my business?

Accepted Answer

Linkoper helps reduce operational costs, optimize resource allocation, enhance customer satisfaction through real-time tracking, minimize paperwork, and improve overall efficiency with data-driven insights. Our clients typically report 25-40% improvement in operational efficiency after implementation. Read about how our clients optimize deliveries with our platform.

Question 4

How can I reduce delivery errors in my operations?

Accepted Answer

We have a dedicated blog post on this topic: Reducing Delivery Errors in Concrete & Asphalt Operations. It covers best practices and how digital tools can help minimize mistakes.

Question 5

How can I place an order?

Accepted Answer

You can place an order through our mobile ordering system, which allows you to order from anywhere at any time. We also support API integration based on your specific business requirements, making it easy to connect with your existing systems.

Question 6

How do I track my deliveries?

Accepted Answer

Our system provides real-time tracking of your deliveries, so you can stay updated with the status of your orders. You can track your deliveries through our web application, mobile app, and receive automated notifications via push notifications and emails. For more details, explore our real-time tracking features or read about how real-time tracking revolutionizes fleet operations.

Question 7

How can my customers track their orders?

Accepted Answer

Customers can track their orders through personalized tracking links provided automatically, or through the customer portal where they can view all their order history and current delivery status. This improves customer satisfaction and reduces customer service inquiries. Learn more about our customer portal features.

Question 8

Does my driver need to install an app?

Accepted Answer

Yes, your driver needs to install our mobile app to receive orders and update the status of deliveries. The app is designed to be user-friendly and works on both iOS and Android devices with minimal data usage. Learn more about our driver mobile app.

Question 9

Can I invite my Customers to the platform?

Accepted Answer

Yes, you can invite your customers to the platform to track their orders and receive notifications about their deliveries. This self-service approach improves customer satisfaction while reducing the workload on your customer service team.

Question 10

Is my data secure on Linkoper?

Accepted Answer

Yes, we take data security very seriously. Linkoper employs industry-standard encryption, regular security audits, and complies with global data protection regulations to ensure your business data remains secure and confidential.

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