Frequently Asked Questions
Common Questions About Order Management
Find answers to the most common questions about our order management solution
How quickly can we implement Linkoper in our operations?
Most concrete and asphalt producers can be fully operational with Linkoper in 2-4 weeks. Our implementation team works closely with you to configure the system, import your data, and train your team. We offer a phased approach for a smooth transition with minimal disruption to your operations, often starting with delivery management before expanding to delivery planning, recurring orders and customer portals.
Is Linkoper suitable for small operations with just a few trucks?
Absolutely! Starter covers one plant with unlimited trucks, drivers and users, so small concrete and asphalt producers get the same features that larger companies use. Linkoper works for single-plant operations with a few trucks as well as multi-location producers with extensive fleets.
Can Linkoper integrate with our existing plant control systems?
Linkoper works above your plant systems rather than inside them. It does not control or read from batch control systems, and it has no pre-built connectors for them. Order, delivery and document data reaches your ERP, accounting and other systems through the REST API or CSV, Excel and PDF exports, and any link to plant systems is scoped as a project-specific integration.
How does the driver app work in rural areas with limited connectivity?
The Linkoper driver app gives drivers their assigned deliveries on their phone and lets them update delivery status, share their location and attach delivery documents such as signed delivery notes. Updates reach the platform when the device has a connection, so dispatchers and customers see progress as it is reported. If many of your sites have poor coverage, we can walk through how that affects your workflow during a demo.