Linkoper Cited in Peer-Reviewed Academic Research
A peer-reviewed research paper published in the International Journal of Research and Innovation in Social Science (IJRISS) names Linkoper as one of four existing digital delivery order tools it reviews, as part of a broader study on digital delivery order systems for construction materials.
The paper, titled "A Digital Delivery Order System for Construction Materials: System Design and Development", was authored by researchers from the Faculty of Built Environment and Surveying at Universiti Teknologi Malaysia and published in March 2026 as part of the journal's Special Issue on Management.
About the Research
The study examines the persistent inefficiencies in construction material delivery management caused by reliance on manual, paper-based processes. It found that these traditional methods lead to:
- Poor traceability of material deliveries across construction sites
- Data inaccuracies from manual entry and paper-based record-keeping
- Delayed decision-making due to lack of real-time delivery status information
- Increased risk of recording errors affecting inventory accuracy and payment verification
- Disrupted site coordination leading to material shortages or over-ordering
How Linkoper Is Cited
The paper's comparative review of existing tools (Table 1, "Available tools that improve DO management") lists four platforms: BrickControl, Linkoper, Detrack, and Zigaflow. Linkoper's entry describes it as a "logistics platform for concrete plants, delivery fleets, and order management," with real-time GPS fleet tracking, digital order management, and proof of delivery through the mobile app cited as strengths.
The paper's "Benefits of the Proposed System" section also references Linkoper directly, noting that it "supports the digital management of delivery Orders (DO) from the order phase through delivery of materials to the construction site," and that it "automatically notifies when goods arrive, provides real-time GPS tracking, and records the vehicle's location, on-site waiting time, and shipment status."
The paper's own proposed system — a concept called DDIMS — is a separate, newly designed system the researchers describe as not yet tested in real-world deployment. It targets the same problems that Linkoper's delivery management platform already addresses in production today.
Why This Matters for the Industry
This research reflects a challenge common across the construction materials industry: the need for purpose-built digital solutions that replace fragmented, paper-based workflows with integrated, real-time systems.
The research specifically highlights several challenges that Linkoper's platform directly addresses:
Real-Time Delivery Tracking
The paper identifies lack of real-time tracking as a major pain point. Linkoper shows live driver location on a map alongside each delivery's status, so dispatchers and customers can follow progress without calling around.
Automated Data Capture
Manual data entry errors are a recurring theme in the research. Linkoper reduces them through digital order management with product-specific questions and validation, and one order record carried from ordering through dispatch to delivery confirmation.
Centralized Information Management
The study emphasizes the need for centralized systems that connect all stakeholders. Linkoper's platform connects concrete plants, asphalt producers, transport companies, dispatchers, drivers, and customers on a single platform with digital document management and automated workflows.
Stakeholder Coordination
The paper analyzes workflows involving site supervisors, procurement staff, suppliers, and delivery personnel. Linkoper's multi-role architecture was designed from the ground up for exactly this kind of multi-stakeholder coordination, with role-specific interfaces and real-time notifications.
Linkoper's Approach
Linkoper's platform is designed around the same principles this research identifies as critical:
- Reducing delivery errors through digital order processing and automated validation
- Lowering operational costs through optimized scheduling, route planning, and resource allocation
- Improving on-time delivery with delivery tracking and generated delivery plans
- Improving customer satisfaction through transparency and self-service ordering portals
Linkoper is active in the European Union, the United Kingdom, and the United States, working with concrete and asphalt producers and construction-materials transport companies.
Paper Citation
Liew, K.L., Yusoff, M.S.M., Mohamad, N.M.A., Asri, N.A.S.M., Yin, C.H., Ismail, F., & Mohd, N.I. (2026). A Digital Delivery Order System for Construction Materials: System Design and Development. International Journal of Research and Innovation in Social Science (IJRISS), X(XIV), 594–606. DOI: 10.47772/IJRISS.2026.1014MG0047
The full paper is available as open access: Read the full paper (PDF)
Building the Future of Construction Logistics
Research like this reinforces the case for the approach Linkoper is built around: replacing manual, paper- and phone-based construction materials logistics with connected digital systems. As the research community continues to study digital delivery systems, we'll keep building on validated approaches.
Want to move from manual, phone-based ordering to a digital delivery system? Contact us to schedule a demo and see how Linkoper can help.
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