Reporting & Analytics
Reports built around the questions a dispatcher, plant manager, or owner actually acts on — not another dashboard of totals.
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A flat list of charts serves nobody. Reports are grouped by the decision they support.
Linkoper's reporting engine turns the delivery, order, fleet and waiting-time data the platform already captures into ready-made reports for dispatchers, plant managers, owners, and customers. Every report compares the current period against the supplier's own trailing baseline, states how much of the underlying data it could actually compute, and can be exported, scheduled, or pinned straight to a dashboard.
Report catalogue
A flat list of charts serves nobody. Reports are grouped by the decision they support.
Flagship report
The Customer & Site Cost-to-Serve Scorecard ranks every customer by a plain cost-to-serve index — built from their own cycle time, time on site, fill rate, returns, and first-load punctuality, each measured against the supplier's own trailing baseline, never a generic industry number. Every figure drills down to the loads behind it.
Every report, the same way
Every report in the catalogue can compare the current period to the previous period or the same period last year, computed by the same engine that renders the chart, the table, and the export — so the screen, the PDF, and the scheduled email can never disagree.
Previous period
This period
Waiting-time recovery
Site waiting time is timestamped per load and aggregated per customer against contractual terms. A weekly review queue groups charges by customer for bulk approval, and every waive requires a structured reason — commercial goodwill, own delay, early arrival, site access, and others — instead of a free-text note nobody can act on later.
End-of-day, not end-of-week
Every completed load is pre-filled as fully delivered with nothing returned — a dispatcher only has to touch the exceptions, note a return reason, and confirm the rest in one click. This is the one data-capture step that feeds fill-rate, returned-volume, and delivered-value reporting across the whole module.
Get it where you need it
CSV, Excel, or a branded, print-ready PDF, generated from the same query behind the screen.
Daily, weekly, or monthly delivery to a recipient list, rendered in each recipient's own language.
Save a filtered view once, pin it, and it shows up as a live tile on the dashboard from then on.
For non-standard questions
Pick a dataset — deliveries, orders, waiting time, or fleet — then choose dimensions and metrics directly. The result renders through the same chart, table, and export components as every built-in report, so a one-off question gets a proper answer without waiting for a new report to be built.
How it works
| Input | Action | Output |
|---|---|---|
| A delivery is completed and, where relevant, reconciled | The engine computes cycle time, fill rate, waiting time, and value against the price in force when the order was placed | Every report and dashboard tile stays consistent, because they read the same computed figures |
| A supplier or customer opens a report, or one runs on schedule | The query is scoped to that user's own data and compared to their trailing baseline | A chart, a table, a KPI strip, and an export that all agree with each other |
Questions
Direct answers about what's included and how it works.
A catalogue covering truck cycle time, load fill rate, first-load punctuality, pace adherence, hourly load profile, waiting time and demurrage, fleet productivity, subcontracted haulage cost, volume and revenue, and order lead time — plus the Customer & Site Cost-to-Serve Scorecard, a demurrage review queue, and end-of-day delivery reconciliation.
Yes. Customers see their own project consumption, delivery performance, and order history with spend, scoped to their own data only — they never see figures for other customers or a supplier's cost-to-serve view.
Arrival and discharge are timestamped per load, a free-time allowance and hourly rate are applied from the terms in force for that customer, project, or supplier default, and every charge sits in a pending state until a person approves or waives it with a structured reason.
Yes. A saved view can be scheduled daily, weekly, or monthly to a list of recipients, delivered as a PDF, Excel, or CSV attachment rendered in each recipient's own language.
Where this data comes from
Reporting reads the same orders, deliveries, and fleet records the rest of Linkoper already runs on.
Multi-product requests, multiple delivery dates, and recurring schedules — the source data behind every commercial report.
Explore Order ManagementSee delivered-versus-ordered progress for every occurrence in a recurring series, in Reports.
Explore Recurring OrdersTruck and driver assignment, availability, and productivity feed the Fleet dataset directly.
Explore Fleet ManagementGuides
Complete buyer's guide to ready-mix concrete software: the features that improve delivery efficiency, and the questions to ask vendors about batch plant links, GPS tracking, customer portals, and reporting.
Read the guideLearn how to reduce delivery errors in concrete and asphalt operations. This guide covers common mistakes in phone orders and how digital order scheduling software helps keep deliveries accurate and on time.
Read the guideA short call is usually enough to show what the Cost-to-Serve Scorecard and the waiting-time queue would surface for your operation.
Now in production
Linkoper connects digital ordering, automated delivery planning and live delivery tracking.
Recurring & multi-product orders · Guided onboarding · Role-based access
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