Customer Portal
A customer portal for ordering, and for everything after the order
Your customers order online, follow today's loads and the trucks on the way, find every delivery note and invoice, and decide when they're told what. Fewer phone calls for your dispatchers.
What is a customer portal for ready-mix concrete?
A customer portal is the contractor's own login to their supplier's system. Instead of phoning the plant, the contractor places orders, checks where today's loads are and downloads delivery notes and invoices. In Linkoper the portal works on the same orders your office plans, so both sides always see the same thing.
What your customers see
Customer Home
Today's loads with truck, driver, status and ETA, the next seven days, and the requests and changes still open.
Live map
Trucks on the way to the site on a map, from the position the driver app shares, with an estimated arrival time.
People and roles
Each person at the customer gets their own login with the role Admin, Manager or User, and can be limited to certain projects.
Several suppliers
A contractor buying from more than one Linkoper supplier sees the orders from all of them in one workspace.
Documents and proof
Delivery notes, certificates, invoices and proof of delivery in one place, plus reports and recurring orders.
Notifications
Each customer chooses what they hear about by email, project by project: order confirmed or changed, first load loading, truck left the plant, arriving soon, delay, delivered and invoice issued.
FAQ
Frequently asked questions
Do customers pay for the portal?
No. Customer logins are part of your subscription, and there is no charge per user.
Can customers see where their truck is?
Yes, on the live map, while the driver shares the truck's position from the driver app. The arrival time is an estimate based on the distance to the site.
Can a customer limit what each person sees?
Yes. The customer's admin gives each person a role and can limit them to certain projects, for example a site manager who only sees their own site.
What if a customer buys from several suppliers?
If those suppliers use Linkoper, the customer sees the orders from all of them in one workspace.
Can customers still order by phone?
Yes. Your office can enter the order for them, and the customer still sees it in the portal with its loads and documents.
Order lifecycle
See where this fits in the order lifecycle
Follow one order from the customer's request to the paid invoice, and see which part of Linkoper handles each step.
Give your customers their own view
Book a demo and we'll show the portal from your customer's side.
Now in production
Run ordering, planning and delivery in one platform.
Linkoper connects digital ordering, automated delivery planning and live delivery tracking.
Recurring & multi-product orders · Guided onboarding · Role-based access
Get started
Sign in to your account, or ask us to set one up.
Existing users sign in at app.linkoper.com